Designed intuitive user interfaces that secured five small business awards from the National Institute of Health, earning over $2 million in innovation funding.
As a strategic partner to the CEO, I drive best practices and oversee user experience and the full development lifecycle of all company products.
Secured new clients by meeting prospects and providing strategic recommendations on our software capabilities.
Designed and implemented a comprehensive website and software solutions for the AOPO Annual Conference booth.
Directed the product design for a cutting-edge crypto security platform, establishing new benchmarks in innovation and security, with projections to generate $15 million in revenue for the company in its first year.
Collaborated with internal teams to develop a dark mode UI design system, aiming to reduce the Design/Dev lead time across all digital platforms at Mastercard.
Partnered with the leadership team to develop strategic imagery and visuals that effectively communicated the value and impact of our security solutions. These assets were tailored to resonate with senior leadership, emphasizing key achievements and aligning with overarching strategic objectives for high-level presentations.
Collaborated with senior management to develop an industry-first security tool aimed at preventing financial scams, achieving an 85% customer satisfaction rating for the API-based solution.
Led the efforts to improve new account creation onboarding, which are leading to a reduction in the time to create an account from three days to less than 10 minutes.
Key contributor during customer journey mapping sessions for strategic initiatives on future platform innovations involving carbon index scores and metrics.
Produced mockups and user flows for ideating on the reporting platforms interface.
Managed and mentored three teams during Innovation Week, while also serving as a panelist in the speaker series on the main stage at the Mastercard campus.
Worked with focus groups and user research sessions to evaluate the discoverability of UI elements for the expense management service, providing key insights to guide design improvements.
Developed and maintained executive summaries and directional roadmap visualizations, enabling effective communication of timelines for a multibillion-dollar agreement with an industry-leading bank.
2012 - 2018
Front-End Development/Design Manager - Scottrade Inc.
Spearheaded the creative redesign of Scottrade's trading platform, gaining user acclaim on industry websites.
Key contributor during customer journey mapping sessions for strategic initiatives on future platform innovations involving carbon index scores and metrics.
Led the update of Scottrade marketing websites, driving efforts to enhance awareness and expand business offerings.
Managed design consistency and asset updates for Scottrade’s marketing site in Adobe Experience Manager.
Designed both digital and print ads for Scottrade's marketing campaigns.
Guided the design and rollout of a 300+ page knowledge center for Scottrade's trading platform.